What can we do for you?
We love what we do and most importantly we love to do our best for our couples. That means we come prepared! We don't just rock up on the day but we plan out our day, we think about our shots, we are never late, we backup our gear and we turn up smiling!
What we love
We love to truly document the day. This means a lot of our style is candid , we like to photograph all that is unfolding on the day without too much interruption. In saying this we also like pretty pictures , so we may move some things to make sure we get great shots for you. (think details- dresses/rings etc). We try not to 'pose' couples in the traditional sense but instead give slight direction. It's all about making our couples and their friends and family feel comfortable so that the shots we take are natural and real.
How it works
Booking is super easy, get in touch by filling out the contact details form and we can organise a quote online or a get-together; we're flexible. Once we confirm the details, we’ll prepare your contract.
After you return your signed contract and the retainer fee, it’s official! We’re your wedding photographers!
What to expect
6 weeks prior: We’ll send you a questionnaire to get all your details, so we can plan your shoot.
2 weeks prior: Your final payment is due.
10 days prior: We meet in person and confirm the details from your questionnaire and address any changes or questions.
Yay! Wedding Day!
We follow your timeline as your day unfolds.
48 hours after: Sneak peek images are posted to Facebook/Insta for your friends and family to view.
4-6 weeks after: Hand picked and custom edited images are ready! You will be emailed a link to your online gallery, where you can download and purchase prints. If you selected a package with a USB(s) these will be posted off to you via the good old postman.
Got a question? Ask away! We've compiled a list of our most asked questions, but please contact us if you need further info!
Can we meet?
Of course, yes! We can either meet up in person or over the phone, whatever is easiest for you. It's super important that you are comfortable with your photographer, so please go ahead and organise a free consultation - just to get to know us and ask any questions that you may have.
We’re not into posing in front of the camera. How will you work with us?
Ditto! For us, this is perfect, we aren’t much into posing in front of the camera either! Documentary style photography is all about capturing the day as it unfolds, naturally. We are very good at blending into the background as we snap away. This doesn't mean we won't help give direction where needed, we can guide you when necessary and then shoot candidly. Our aim is to help create a relaxed space, your focus is on the party at hand.
Do you deliver every image you shoot?
No we don't, for a variety of reasons. Many may be duplicates of the same images, test shots, bad expressions, missed focal point or just not images that meet our standards.
When will we receive our photos?
About 4 - 6 weeks after the event. If is a smaller session about 1-2 weeks. This will be made clear when booking your event.
What do we receive?
You’ll receive an online gallery of print ready, high-resolution images. This gallery can be shared with friends and family, and you can order prints direct from the site. We also post highlight images on our socials in the week after your wedding.
How long do you keep our images?
We provide an online gallery in all our collections and they will be available to clients for three months. We encourage all clients to download and make copies within this timeframe to MULTIPLE locations. We do keep client files on our system for a short period of time but due to the storage limitations we can’t guarantee we will still have them on file if you lose your images. So please, backup backup backup!
Do you have insurance and backup equipment?
Yes and yes.
Can we go outside of the packages listed?
Sure can, no two events are the same and we understand that. We can always go through your specifics and arrange a package to suit.
Do you retouch the photos?
Generally no, we don’t retouch photos. We may simply retouch to remove a pimple or blemish in some close-up photos. However, we do not retouch in regards to removing weight, wrinkles etc.
Can you recommend a videographer?
We sure can, John from The Milestone Studio! John loves working with video, so if this is something you are interested in please give us a shout for more information.
We’d like to book you for our event, what’s next?
Happy dance! After the consultation and the decision that you are happy to work with us a contract will be issued with the terms and conditions of The Milestone Studio (we promise it's nothing scary), a deposit of 20% will be required to lock in your date. The final balance is due two weeks before the event date.